Still need our help? Contact us on Live Chat.

Contact us here if you’re unable to submit a report, we'll gladly assist.
Our team are online from 9:00 - 23:00 Monday - Sunday (excluding public holidays).

Privacy Policy

Terms and Conditions

Sustainability

Refunds Policy

Delivery & Returns

Shop Cocktails 

NIO Rewards

About NIO

View Cart

NIO Cocktails UK Help Centre

<span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">The planet has always been at the forefront of our decisions.&#xA0; <span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Our practices have always put human capital and environmental resources first, according to a People Planet-Profit approach. &#xA0; <span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">We believe in the principles of corporate,&#xA0;<span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">social and ecological&#xA0;<span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">responsibility. <span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Our commitment for the Planet runs through 3 pillars:&#xA0;<span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Product<span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Environment<span style="font-size: 12pt; font-family: &quot;Gill Sans&quot;, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Education. &#xA0;

The planet has always been at the forefront of our decisions. Our practices have always put human capital and environmental resources first, according to a People Planet-Profit approach. We believe in the principles of corporate, social and ecologica

Planet Conscious

PRODUCT INFORMATION

NIO Cocktails Sustainability Pledge

Can I order for a specific date?

Can I order to multiple address' under one order?

Can I edit the billing address?

What countries can I order to?

How do I add a gift message?

How much is delivery?

What will I receive in my order?

Can I have a VAT Receipt?

Is NIO Cocktails a subscription?

Does your packaging have a logo?

Returns Policy

Large Orders & Corporate Orders

ORDERING NIO COCKTAILS

What is NIO Rewards?

Where can I find my rewards?

How do discount vouchers work?

How do I create a discount voucher?

How do I apply my discount voucher at checkout?

How do I use the slider at checkout?

How does refer a friend work?

When do I receive my points after referring a friend?

Why haven’t I received my voucher?

Why can’t I apply my voucher at checkout?

Why can you only redeem 1,000 points?

Can I change my password?

I've Ordered But Not Received My Points

NIO Rewards Points Expiry - Everything you need to know!

NIO REWARDS

Current Delivery Timeframes

Can I change my delivery address?

Can I deliver to multiple address'?

How do I track my order?

When will my NIO Cocktails arrive?

What if I'm not in for delivery?

What countries do we deliver to?

Cocktail Delivery London

SHIPPING & DELIVERY

Serving Size

How long can I keep my cocktails?

How to store NIO Cocktails?

NIO Cocktails Calories

Allergens

Nut Allergens

Dairy-Free NIO Cocktails

Gluten-Free NIO Cocktails

Vegan-Friendly NIO Cocktails

NIO Cocktails Packaging

Environment

We are carbon neutral

Education

How To Serve Your NIO Cocktail

Create The Perfect Home Bar

Summer With NIO Cocktails

Dinner With NIO Cocktails

Dessert With NIO Cocktails

Games Night With NIO Cocktails

On the Go With NIO Cocktails

PRAWN & CHILLI BUCATINI RECIPE

COOK WITH NIO COCKTAILS

Smoked Salmon & Goats Cheese Salad

Spaghetti With Lemon, Anchovies, Capers & Olives

Rhubarb Eton Mess

COOK WITH COSMOPOLITAN

Lunch With NIO Cocktails

OCCASIONS WITH NIO COCKTAILS

The perfect box for a GIN lover

The perfect box for a RUM lover

The perfect box for a TEQUILA lover

The perfect box for a WHISKEY lover

The perfect box for a VODKA lover

The perfect box for a SWEET cocktail lover

The perfect box for a FRUITY cocktail lover

AWARD WINNING NIO COCKTAILS

The perfect box for LOW/NON ALCOHOLIC

GIFTING NIO COCKTAILS

Leave us some feedback

LEAVE US SOME FEEDBACK

Large Orders and Corporate Orders

BUSINESS & RETAIL

Black Friday Prize Draw

Free Same-Day Delivery With Quiver

Christmas Bundles of Joy

PROMOTIONS

Terms & Conditions

Refund Policy

TERMS & CONDITIONS

Planet ConsciousUpdated 11 days ago