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NIO Cocktails UK Help Centre

Get your NIO Cocktails questions answered and seek instant support from our cocktail experts.

Customer Support & FAQ Centre | NIO Cocktails

Select a 3, 6 or 9 box and select the NIO Cocktails you wish to add to your box. Or you can choose from our curated gift boxes and limited-edition gift boxes.

Don't forget to add a personalised gift message to your order at checkout, and we'll place it inside the box for the recipient! (We don't include any receipts or invoices in the box).

How do I send a cocktail gift? 

NIO Rewards is an exclusive space at our speakeasy bar to earn points and savour the rewards. Every purchase earns points that you can use to instantly shop and save.

Your Benefits

Points on every purchase: £1 = 10 points
Earn up to £50 off your order
Plant trees 
Exclusive offers and discounts
Birthday points
Refer a friend and get £10 worth of points
Double & triple points days
Special access to limited collections
Invites to exclusive events

Pour your way to more cocktails with NIO Rewards.

What is NIO Rewards?

Looking for your unique discount code? 

Head to your NIO Rewards account and scroll down to your 'active rewards'. Click 'view', then copy and paste your code to checkout. 

If you've already placed your order, your discount code can be used on your next order and won't expire.

I can't find my discount code

Thank you for ordering with us. 

Please let us know the full delivery address you’d like to send your NIO Cocktails. 

We’ll try our best to have this updated with our delivery team before shipment.

I'd like to change my delivery address

Hi there, 

We're sorry to hear about the damage to your cocktails. 

If possible, please share a few photos of all the damaged/stained cocktails, including the external packaging with the Yodel label.

We'll feedback to our Production Team and look into arranging a replacement for you.

Allow us to make some suggestions for you.

Get more information

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